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Warranty Information

Pure Sixty Four amplifiers feature a 5 year, transferable warranty*.

One free custom voicing is available to the original buyer. Any additional voicing will be performed at the shop labor rate in effect at the time of the voicing request. Call for details.

Warranty work is offered at no charge for labor but is subject to prior approval. Misuse, damage or neglect for the amplifier product is not covered by the warranty. Any warranty coverage will be distributed to the present owner of a Pure Sixty Four product, at the sole discretion of Pure Sixty Four Amplifiers and all decisions made with regard to qualification for warranty service are final. Not all amplifiers will qualify for warranty service. Please call ahead to discuss and to schedule warranty work and to obtain a return authorization prior to shipment**.

* Our transformers feature a 5 yr manufacturer's warranty; Filter caps and tubes are not covered by the warranty.

**Warranty on your specific serial number will be considered "void for the life of the amplifier" if the amplifier is altered, disassembled or serviced by a non-approved repair shop (approval for outside repair is easy and it is encouraged, to make it easier on our customers to get things fixed. Just give us a call 518-894-1059 and put us in touch with the repair shop of your choice and we'll work with them to get your amp up and running again. We'll make sure the proper parts are used to keep your amp sounding like it should and the way we intended when we designed your amplifier).  Pure Sixty Four Amps will not be responsible for any shipping fees, to or from our shop.